Refund Policy
Last Updated: 24 May 2026
Thank you for purchasing from SettleWise Global.
Due to the digital nature of our products, all sales are generally final. Once access to the Australian Migration Playbook or other digital content has been provided, we are unable to guarantee that the product has not been downloaded, copied, or accessed.
However, we want customers to have a fair and positive experience.
1. Digital Product Purchases
The Australian Migration Playbook is a digital product delivered electronically.
By purchasing the product, you acknowledge that:
you are purchasing digital content
delivery occurs immediately after purchase or account access
refunds may not be available simply because you changed your mind
2. Refund Eligibility
Refund requests may be considered in limited circumstances, including:
duplicate purchases
technical issues preventing access to the product
accidental double payment
situations required under applicable consumer law
If you experience a technical issue, please contact us first so we can attempt to resolve it.
3. Non-Refundable Situations
Refunds will generally not be provided for:
change of mind
misunderstanding of the product description
failure to read the product details before purchase
inability to use Notion or third-party platforms
dissatisfaction based on personal expectations
delays caused by third-party services or government agencies
4. Australian Consumer Law
Nothing in this Refund Policy excludes, restricts, or modifies any rights you may have under the Australian Consumer Law.
If a product is found to have a major problem under applicable law, you may be entitled to a remedy.
5. Requesting Support or a Refund
To request support or discuss a refund request, please contact:
SettleWise Global
Email: hello@settlewiseglobal.com
Website: https://settlewiseglobal.com
Please include:
your name
purchase email
order confirmation
description of the issue
6. Policy Updates
We may update this Refund Policy from time to time.
Any changes will be published on this page with the updated effective date.
Refund Policy
Last Updated: 24 May 2026
Thank you for purchasing from SettleWise Global.
Due to the digital nature of our products, all sales are generally final. Once access to the Australian Migration Playbook or other digital content has been provided, we are unable to guarantee that the product has not been downloaded, copied, or accessed.
However, we want customers to have a fair and positive experience.
1. Digital Product Purchases
The Australian Migration Playbook is a digital product delivered electronically.
By purchasing the product, you acknowledge that:
you are purchasing digital content
delivery occurs immediately after purchase or account access
refunds may not be available simply because you changed your mind
2. Refund Eligibility
Refund requests may be considered in limited circumstances, including:
duplicate purchases
technical issues preventing access to the product
accidental double payment
situations required under applicable consumer law
If you experience a technical issue, please contact us first so we can attempt to resolve it.
3. Non-Refundable Situations
Refunds will generally not be provided for:
change of mind
misunderstanding of the product description
failure to read the product details before purchase
inability to use Notion or third-party platforms
dissatisfaction based on personal expectations
delays caused by third-party services or government agencies
4. Australian Consumer Law
Nothing in this Refund Policy excludes, restricts, or modifies any rights you may have under the Australian Consumer Law.
If a product is found to have a major problem under applicable law, you may be entitled to a remedy.
5. Requesting Support or a Refund
To request support or discuss a refund request, please contact:
SettleWise Global
Email: hello@settlewiseglobal.com
Website: https://settlewiseglobal.com
Please include:
your name
purchase email
order confirmation
description of the issue
6. Policy Updates
We may update this Refund Policy from time to time.
Any changes will be published on this page with the updated effective date.